Video How

Watch this short video to learn how to prepare for your SeeMD televisit.

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System Check

Check your internet and device settings to ensure your televisit runs smoothly.

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Tip Sheet

Tips for a better televisit experience using SeeMD.

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Need Help?

Submit a support ticket for additional help.

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Check Your Text Messages

You will receive a series of email and/or text messages to remind you of your upcoming visit. The last text and/or email before your visit time will contain the link to join the visit.



Enter the Waiting Room

You may wait in the Virtual Waiting Room until the Provider begins the visit.



Enjoy Your Session

We hope you have a pleasant televisit.
Thank you for using SeeMD.

System Check

Check your internet and device settings for your upcoming televisit


Testing quality   



Audio

Supported:

Quality:

Bitrate:

Packet loss ratio:

Video

Supported:

Reason:

Quality:

Bitrate:

Packet loss ratio:

Recommended resolution:

Recommended frame rate:



What to Expect


1 We will be testing the quality of your audio and video connection

2 This test will last for 30 seconds

3 When prompted, allow SeeMD access to your camera and microphone

4 Make sure that the right camera and mic are selected


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